How to Support a Loved One Who’s Struggling With Their Mental Health

Watching someone you care about struggle with their mental health can feel heartbreaking and confusing. You may want to help but feel unsure what to say, how to show up, or where your role begins and ends. It’s common to worry about saying the wrong thing—or to feel helpless when your support doesn’t immediately “fix” what they’re going through.

Supporting a loved one doesn’t require having the right answers. Often, what helps most is presence, consistency, and compassion.

This guide offers gentle ways to support someone who’s struggling while also taking care of yourself.

Start With Listening, Not Fixing

When someone opens up about their mental health, it’s natural to want to solve the problem or make the pain go away. But most people aren’t looking for solutions in those moments—they’re looking to feel understood.

Helpful responses might sound like:

  • “I’m really glad you told me.”

  • “That sounds incredibly hard.”

  • “I’m here with you.”

Try to listen without interrupting, minimizing, or jumping in with advice. Feeling heard can be incredibly regulating and validating.

Validate Their Experience

Validation doesn’t mean agreeing with everything someone says—it means acknowledging that their feelings are real and meaningful.

Instead of:

  • “It could be worse.”

  • “Just try to stay positive.”

  • “You’ll be fine.”

Try:

  • “It makes sense that you feel this way.”

  • “Anyone in your situation would be struggling.”

  • “I can see how much this is affecting you.”

Validation helps reduce shame and makes it safer for someone to continue sharing.

Ask What Support Looks Like for Them

Everyone needs support differently. Rather than assuming what would help, ask gently.

You might say:

  • “What would feel most supportive right now?”

  • “Do you want advice, or would you rather I just listen?”

  • “How can I show up for you?”

This respects their autonomy and helps avoid miscommunication.

Encourage Professional Support Without Pressure

If your loved one is struggling significantly, therapy or professional support may be helpful. Encouragement can be supportive—but pressure often isn’t.

You might say:

  • “Have you thought about talking to someone professionally?”

  • “I’d be happy to help you look for options if that feels overwhelming.”

  • “You don’t have to do this alone.”

If they’re not ready, that’s okay. Let them know support is available whenever they are.

Be Consistent, Even in Small Ways

Consistency builds trust. Small, steady gestures often matter more than grand ones.

This could include:

  • Checking in regularly

  • Sending a thoughtful text

  • Spending quiet time together

  • Remembering important dates

  • Following through on what you offer

Even brief moments of connection can help someone feel less alone.

Set Boundaries to Protect Your Own Wellbeing

Supporting someone doesn’t mean sacrificing yourself. It’s important to recognize your own limits.

Healthy boundaries might look like:

  • Taking breaks when you feel overwhelmed

  • Being honest about what you can and can’t offer

  • Encouraging other sources of support

  • Seeking support for yourself

Caring for yourself helps you show up more sustainably.

Watch for Signs of Crisis

If your loved one expresses thoughts of self-harm, hopelessness, or feeling unsafe, it’s important to take those signals seriously.

If you’re concerned about immediate safety:

  • Encourage them to seek urgent help

  • Contact local crisis services

  • Call 988 (Suicide & Crisis Lifeline) in the U.S.

  • Stay with them if possible until help is available

Reaching out for emergency support is an act of care, not betrayal.

Remember: You Don’t Have to Do This Alone

Supporting someone through mental health struggles can be emotionally taxing. You deserve support too.

Talking with a therapist, trusted friend, or support group can help you process your own feelings and prevent burnout.

Final Thoughts

You don’t need perfect words or solutions to support someone you love. Showing up with compassion, patience, and honesty can make a meaningful difference.

If your loved one—or you—could benefit from professional support, the clinicians at Candor Therapy Network are here to help guide the next steps with care and understanding.

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